Concentrix Services Korea is the Korean subsidiary of Concentrix, a NASDAQ-listed company, and is a leading global provider of customer experience (CX) solutions and technology services operating in over 70 countries worldwide. Established in 2014 through the acquisition of IBM's Business Process Outsourcing (BPO) business unit, it is a specialized firm providing end-to-end services, including digital marketing, e-commerce consulting, and AI-based data analytics.

Concentrix provides world-class services to over 2,000 clients, including Fortune Global 500 companies. We innovate the connection between enterprises and customers based on core values ​​of being human-centered, tech-powered, and intelligence-fueled.

Business sectors

• CX Strategy and Operations: Customer Experience Design and BPO Service Operations
• Digital Marketing & E-commerce: Strategic Consulting, UX/UI Design, Channel Building and Operation
• Data Analytics & AI: Machine Learning-based Targeting, Business Intelligence (BI), Customer Data Analysis
• Global Solution: Global digital delivery and offshoring services available in over 70 languages

Main Products/Services

• Concentrix Catalyst: An end-to-end digital marketing service providing everything from strategy to implementation and analysis
• Smart Assist: Next-generation contact center solution based on Generative AI (GenAI)
• Global Digital Studio: Product Content Creation and Live Commerce Broadcasting System Support

Press release

👉🏻 Concentrix Services Korea Completes Acquisition of 'SAI Digital' - Strengthening Technological Capabilities in E-commerce and Customer Experience Solutions

👉🏻 Concentrix Services Korea CATALYST Signs Domestic Sales Partnership with Content Square

Announcement Analysis

• Key Opening Positions: * Technical Support: Microsoft Office 365 Engineer, Cloud Technical Support, etc.
  • Customer Service (CS): Customer support for global brands (Apple, Microsoft, etc.) (Multiple multilingual positions in Korean, English, Japanese, etc.)
  • Digital Marketing: Data Analyst, UX/UI Designer, Campaign Operations Manager
• Salary Information: * The average annual salary ranges from approximately 39.7 million KRW to 44 million KRW. (Starting salaries for new employees vary by job function, but begin in the low 30 million KRW range.)
• Employment Analysis: Due to the nature of foreign companies, a horizontal culture and flexible work systems are well-established, and there is a strong tendency to constantly recruit multilingual professionals.

💡 A word from Jobploy

For foreign workers, this company is one of the places in Korea where they can experience the most global work environment. There are ample opportunities to collaborate with colleagues of diverse nationalities, and positions where one can leverage their native language skills are consistently available. In particular, as it serves as a client base for global Fortune 500 companies, it is the optimal place to build professional business etiquette and CX skills.