Service Manager – Steelwrist Korea (Dongtan)

This is not a desk job. You’ll be out where the machines are—solving real problems, supporting customers, and building the service foundation for one of the fastest-growing attachment brands in the industry.

Steelwrist is a Swedish technology company developing advanced excavator attachments that increase efficiency—including tiltrotators, quick couplers, and work tools. To strengthen our presence in South Korea, we are hiring a Service Manager to lead hands-on technical support, raise service quality, and shape how service is delivered as we grow.

 

•  Location: Dongtan, South Korea (office-based when not traveling)

•  Start: As soon as possible

•  Reporting to: Country Manager, Korea

•  Travel: domestic travel across Korea; international training trips to Sweden and other APAC countries.
  
   

What You’ll Own

 

•  End-to-end service support in Korea: prioritize cases, respond fast, and keep customers running.

•  Field & workshop troubleshooting: diagnose and solve hydraulic/mechanical issues (electrical/control systems are a plus).

•  Warranty + root-cause analysis: investigate failures and deliver clear technical reports for collaboration with global teams.

•  Partner & customer support: support service partners/dealers and, when needed, direct end-user support.

•  Commissioning & installations: ensure correct setup, configuration, and reliable performance on customer machines.

•  Training: deliver technical training to partners/customers (operations, best practices, service routines).
  
   

What We’re Looking For (must-have)

 

•  Native Korean (required)

•  10+ years of service/support experience in excavators, hydraulic attachments, construction equipment, or related heavy machinery

•  Strong hydraulic and mechanical diagnostic skills; confident in finding true root cause

•  Able to work independently with high ownership and strong customer communication

•  Willingness to travel frequently across Korea

•  Valid driver’s license (for customer visits/company vehicle use)
  
   

Big plus

 

•  English skills (useful for training, documentation, and global collaboration)

•  Electrical/electronic know-how (sensors, ECU, CAN, machine interfaces)

•  Experience improving service processes, training material, or partner capabilities
  
   

What We Offer

 

•  Service car, travel support, phone, laptop and meal allowance

•  A role with real impact: build the service foundation in Korea as the company grows

•  International collaboration and potential training in Sweden

•  Fast-moving, professional environment with strong support from global teams
  
   

Apply

Apply via Email with your CV (Korean or English). In a short note, include (1) your heavy equipment/attachment background and (2) one example of a tough troubleshooting case you solved.