[EveryPlan] Hiring Full-time Customer Service (CS) & Operations

EveryPlan is a telecommunications specialist company providing easier and more reasonable communication services to customers. We are looking for bright and energetic consulting and operations managers who will communicate closely with customers and grow together.

It is perfectly fine if you have no prior experience. I would like to teach you the tasks step by step and grow together with you. Above all, I value a willingness to learn new tasks quickly, a proactive attitude, and the ability to communicate brightly with customers.

Rather than someone who is good at everything from the start, please feel free to apply if you are someone who is willing to learn, takes responsibility for your work, and wants to grow together.

Job Responsibilities

· Online and telephone customer service
· Customer Inquiry Response and Service Usage Guide
· Entering customer information and organizing consultation details
· Verification of membership applications and related administrative tasks
· Uploading social media posts and simple marketing tasks
· Other general office and service operations

● The main duties involve administrative tasks such as customer consultation and organizing information and materials; depending on the situation, telephone consultations and simple marketing tasks are also performed.

Skill

● Computer Proficiency / CS / Microsoft Office - Preferred
We prioritize a willingness to quickly understand the job and learn over experience, and we prefer candidates who are proficient in PC usage and typing and can communicate brightly with customers.

Core competencies

· Sincerity · Proactiveness · Communication skills · Sociability

· Meticulousness · Situational problem-solving skills · Learning ability · Adaptability

Eligibility Requirements

· Education: High school graduate or higher
· Experience: No experience required

Selection Process

· Document Screening → 1st Interview → Final Acceptance
· Interview schedules and locations will be individually notified only to those who pass the document screening.
· If you are unable to attend the scheduled interview, please be sure to contact us in advance.

Important Notes

· Employment may be cancelled if false information is discovered.
We kindly request that only those with a genuine intention to work apply for this position.
· If you fail to attend the interview without prior notice (No-show), you may be restricted from reapplying for future employment at our company.

Just as we value the applicant's time,

We aim to create a recruitment process that respects each other's time.