Have you ever wondered, “What exactly do Inbound, Outbound, and Hub do?” while looking at Coupang logistics center job postings?
The representative on-site tasks at Coupang Fulfillment Services include Inbound (IB) for receiving and organizing products, Outbound (OB) for picking and packing ordered products, HUB for sorting and sending products by delivery region, and Inventory/Quality Control (ICQA) for checking stock and product status.
Even if the names sound a bit unfamiliar, it is easy to understand if you follow the process from when a product enters the logistics center until it departs for the customer. Along with the job introduction video, let's take a look at what each role does.
What kind of company is Coupang Fulfillment Services?
Coupang Fulfillment Services (CFS) is a Coupang affiliate responsible for operating Coupang's logistics centers. The 'FC' you see in job postings stands for Fulfillment Center.
Various tasks are performed here, ranging from receiving and storing products to picking, packing, and shipping products according to orders, and even processing returns. We operate using automated equipment and data to ensure each process runs smoothly.
You can think of it as a place that prepares products so that what we order can arrive quickly and accurately. Coupang Fulfillment Services | Coupang Careers
Four main tasks explained through video
1. Inbound (IB): Checking and organizing arrived products
Inbound is the process of receiving and storing products that have entered the logistics center. In the video, you can see products being unloaded from trucks, barcodes being checked, and products being organized on shelves.
Detailed tasks include unloading from vehicles, inbound processing to verify product information and quantity, and stowing to place products in designated locations.
Simply put, it is “the work of preparing new products to find their place.” It is important to accurately verify the product and its storage location.
2. Outbound (OB): Picking and packing ordered products
Outbound is the process of finding products ordered by customers and preparing them for delivery. The video shows checking a handheld terminal, picking products from shelves, packing them, and attaching delivery labels.
Here, Picking is the task of finding and collecting products according to orders, and Packing is the task of packaging products for delivery.
For example, if a customer ordered shampoo and a towel, it involves accurately finding those products and connecting them to the packing stage. It is important to carefully check the type and quantity of products.
3. HUB: Sorting by delivery region and loading onto vehicles
HUB is the process of sorting finished packages by delivery region and preparing them to be sent to the next delivery hub. The video also shows products moving along a conveyor being sorted and loaded onto vehicles.
Main tasks include sorting, moving, stacking, and loading. Loading refers to the act of putting products onto vehicles.
It acts as a bridge to ensure products move to the correct region. Since it involves moving or stacking items, please check the products handled and the work method before applying.
The basic distinction between Inbound, Outbound, and HUB can also be found in the Coupang Newsroom Logistics Center Work Guide.
4. Inventory & Quality Control (ICQA): Checking quantity and product status
ICQA is the task of inspecting the inventory and the condition of products stored in the logistics center. The video shows checking barcodes with a terminal and examining products on shelves.
The focus is on verifying if the product quantity is correct, if the storage location is accurate, and if there are any issues with the product condition. If a problem is found during the verification process, it is reported and handled according to established procedures.
It is easy to understand as “the work of checking if the product information in the logistics center matches the actual products.” It is a role where attention to detail, not missing even small differences, is helpful.
| Task | Easy Understanding | Main Work |
|---|---|---|
| Inbound (IB) | Receive and organize incoming products | Unloading, product verification, stowing |
| Outbound (OB) | Pick and pack ordered products | Picking, packing, outbound preparation |
| HUB | Sort and send products by region | Sorting, moving, stacking, loading |
| Inventory & Quality Control (ICQA) | Check quantity and product status | Inventory check, location check, quality inspection |
The above content explains the representative tasks appearing in the video. Actual recruitment tasks and scope of responsibility vary depending on the center and job posting.
What should you check before applying?
Once you understand the work, it is time to check if the working conditions fit your life.
- Workplace and Commute: Check the center location, shuttle bus routes, and boarding times.
- Recruitment Tasks: Check which tasks are being recruited among Inbound, Outbound, HUB, and Inventory Control.
- Working Hours and Contract Conditions: Check for day/afternoon/night shifts, working days per week, employment type, and contract period.
- Salary and Benefits: Check what shift and number of working days the salary in the posting is based on, and what the meal provision conditions are.
- Eligibility: Foreign applicants should also check the visa conditions and Korean language communication requirements guided in the posting.
For example, job postings for the Ansan region registered on JOBPLOY provide information on support for F-4 and F-5 visa holders and Korean language communication requirements. Salaries are also presented differently depending on the day shift, afternoon shift, and working days per week.
It is recommended to apply after checking the detailed conditions, even for postings from the same company. Check JOBPLOY Ansan region job postings
Frequently Asked Questions (FAQ)
Q. How are IB and OB different?
IB is the Inbound task of receiving and organizing products entering the logistics center. OB is the Outbound task of finding, packing, and preparing ordered products for shipment.
Q. Will I do all the tasks in the video if I join?
The video introduces the flow of various processes. Since actual assigned tasks vary depending on the posting you applied for and the process you are assigned to, please confirm during the recruitment consultation process.
Q. Can I apply without experience working in a logistics center?
First, check the experience requirements of the posting. Coupang's official work experience reviews introduce the process where new employees start working after receiving safety and job training. If it is your first time, it is helpful to ask about the training method and the work you will actually be doing during the recruitment consultation. Source: Coupang Newsroom Work Experience Review
Q. Can foreigners apply?
There are Coupang Fulfillment Services postings on JOBPLOY that state F-4 and F-5 visa holders can apply. Please check the visa and other qualification requirements of the posting you intend to apply for.
Check Coupang Fulfillment Services job postings on JOBPLOY
Receiving and organizing products, picking and packing according to orders, and preparing to send them to their destination. At Coupang Fulfillment Services, the work of many people connects like this to complete a customer's order.
If you have become a little more familiar with the work through the video, now find a workplace that suits you. You can search for ‘Coupang Fulfillment Services’ on JOBPLOY and compare tasks and working conditions in your desired region.
If you have found a posting that suits you, try applying according to the application method guided in the posting. Find a new job in Korea on JOBPLOY.
👉 Check Coupang Fulfillment Services job postings on JOBPLOY