ELION CLINIC in Gangnam, Seoul is hiring a Chinese-speaking Customer Management/CRM Manager (Annual salary before tax: 42 million to 50 million KRW)

[ELION CLINIC Chinese Customer Management/CRM Manager Recruitment]

ELION CLINIC is scheduled to open on November 1, 2026 in Gangnam-gu, Seoul. It is a high-end skin care clinic specializing in scar treatment, skin regeneration, skin texture improvement, pore treatment, and firming and lifting.

This position is Chinese Customer Management & CRM Manager, not simply a receptionist or consultation room manager. During the initial opening phase, the main tasks will be Chinese customer management, appointment management, follow-up appointments, and CRM. In the future, depending on the clinic's operational arrangements and your individual capabilities, you may gradually participate in Chinese consultations, fee explanations, and treatment plan explanations. Additional performance bonuses will be paid for any future additions to the consultation business.

【Main Tasks】
• Handling and managing new inquiries and appointments from Chinese-speaking clients • Communicating with clients through KakaoTalk, phone, SMS, etc. • Appointment confirmation, treatment schedule notifications, and prevention of unexcused cancellations • Follow-up appointment reminders, treatment progress tracking, and client experience management • Client database organization and CRM management • Creating Chinese-speaking customer service scripts and response manuals • Collaborating with the hospital director and operations team to build the initial client management process and CRM system.

【Job Requirements】
• Native speaker of Chinese, or possessing native-level Chinese communication skills. • At least 1 year of relevant work experience; educational background not limited. • Experience in customer management, customer service, or CRM in the medical aesthetics, medical institution, beauty salon, or service industry. • Experience in medical aesthetics consultation is preferred, but not mandatory. • Ability to conduct basic Korean conversation. • Willingness to participate in the initial system and process development during the clinic's opening phase.

Working conditions
• Employment type: Full-time employee; pre-opening cooperation details are negotiable. • Expected opening date: November 1, 2026 • Work location: Global Medical Building (언주로846), 634-5 Sinsa-dong, Gangnam-gu, Seoul.
• Workdays: Monday, Tuesday, Wednesday, Friday, and Saturday, 3-5 days per week. Specific work days and hours will be discussed in person. • Salary: Annual pre-tax salary of 42,000,000-50,000,000 Korean Won (calculated based on a 5-day work week; for 3-4 days per week, the salary will be negotiated based on the number of days worked, experience, ability, and scope of responsibilities).
• Performance Bonus: To be paid separately based on client management results, etc.; additional performance bonuses will be paid separately if consulting business increases in the future. • Start Date: To be determined through negotiation based on the business preparation plan. • Visa: F-2, F-4, F-5, and F-6 visas are available. E-7 visa support is not yet confirmed.

[Application Method]
Please send your resume (in any format) to: drbae@elionmedi.com
For inquiries, please call: +82-10-2884-2414

Please indicate the following when applying:
1. Experience in customer management or the medical aesthetics industry
2. CRM and follow-up visit management experience
3. Experience in preparing for the opening of a medical institution
4. Available start date

We hope that from the pre-opening preparation stage, we can work together to establish a customer management system that Chinese customers can trust.