■ Company Introduction
· Company Name: Global Tax Free
· Company Introduction :
As a company providing tax refund agency services for foreign tourists, we operate related services to enable foreign tourists who have purchased goods at domestic duty-free shops to receive refunds for value-added tax and other taxes.
■ Job Responsibilities
· Position: Foreigner Information Desk
· Department: Lotte Department Store Main Branch
· Job Description :
- Guidance and service for foreign customers (Chinese > English)
- Information on Foreigner Membership Card Issuance and Tax Refund
- Tourist Information and Department Store Promotion Guide
- Department store VIP membership related services
■ Eligibility Requirements
· Education: High school graduate or higher
· Experience: Entry-level available
· Requirements :
- Can communicate in Chinese and English
- Candidates capable of handling customer interactions and performing service duties
· Benefits:
- Holders of Chinese and English language certifications
- Experienced in customer service at VIP lounges, airports, receptions, etc.
- Experienced at a department store information desk
- Service-related majors such as Aviation Service, Hotel & Tourism, etc.
■ Working Conditions
· Salary: 34 million KRW per year (pre-tax / severance pay separate)
· Working Hours: Scheduled work based on department store operating hours
- Based on the 31st of the month: 21 working days (168 hours)
- Based on a 30-day month: 20 working days (160 hours)
※ Closed on the 10th of every month (Closed on the 8th in February)
※ One day (8 hours) of compensatory leave is granted separately for working on public holidays.
· Work Location: Lotte Department Store Main Branch, 81 Namdaemun-ro, Jung-gu, Seoul
· Employment Type: Dispatched position at Value HR; possibility of conversion to permanent status based on performance evaluation after 1 year of service.
· Company Benefits:
- Two uniforms provided
- Uniform laundry support
- Employee cafeteria inside the department store is available for use.
· Value Group Employee Benefits :
Four major insurance plans / Severance pay / Annual leave (annual leave allowance provided for unused leave) / Health checkups / Support for congratulatory and condolence expenses (marriage, funeral, child's first birthday, etc.) / Holiday gifts / Birthday gifts / Outstanding employee reward system / Provision of simplified year-end tax settlement service, etc.
· Other details :
- Information desk scheduled to open in the last week of November
- Pre-opening job training is scheduled to take place.