TELUS International AI Korea is a small and medium-sized enterprise established in November 2020, located in Mapo-gu, Seoul. Led by CEO Nam Jung-hyun, this company primarily operates in other information technology and computer operation-related services, with a workforce of 11-50 people.

TELUS International AI Korea pursues an innovative approach to providing end-to-end customer experience solutions based on next-generation technology. As the Korean subsidiary of TELUS International, a global leader in AI data solutions, it collaborates with innovative companies worldwide to develop and improve AI-based products. Particularly in Korea, it provides core services for autonomous driving technology and offers AI data solutions across various data types.

Business Areas

AI Data Solutions: Provides various AI training data solutions, including text, image, audio, video, LiDAR 3DPC, and handwritten data collection and annotation services.

Digital Customer Experience Innovation: Designs, builds, and delivers comprehensive digital customer experience solutions, including digital CX transformation, contact center outsourcing, customer management AI and technology, and enterprise AI.

Computer Operation-Related Services: Primarily operates in other information technology and computer operation-related services, supporting the development and improvement of AI-based products.

Main Products

AI Training Data Collection and Annotation Services: Provides data collection for text, image, audio, video, and LiDAR 3DPC, as well as annotation services such as part-of-speech tagging, speech annotation, semantic annotation, and key phrase tagging.

AI-based Product Development Support: Provides solutions for the development and improvement of AI-based products, such as improving search engine relevance or training digital assistants to understand more languages and dialects.

Digital CX Solutions: Provides various digital customer experience solutions, including customer experience management, AI transformation, digital solutions, and trust and safety services.

Key Features

Innovative AI Technology: Leads customer experience innovation through next-generation technology and AI-based solutions, possessing expertise in AI data solutions.

Global Network and Flexible Work Environment: Offers remote work opportunities in over 104 countries worldwide, providing the chance to work on a flexible schedule.

Ethical AI Principles (Humanity-in-the-Loop): Performs AI-related tasks based on ethical principles, emphasizing a human-centered approach.

Job Posting Analysis

Main Recruitment Roles: Primarily recruits for AI data evaluation and analysis roles such as Personalized Internet Assessor, Personalized Internet Ads Assessor, Media Search Analyst, and Data Partner - Computer Science.

Average Salary Level: The average annual salary is around 56.46 million KRW, and for some remote work positions, a salary of $15 per hour is provided.

Employment Patterns: Many recruitments are for remote work, part-time, and freelance positions, regardless of experience level (new graduates or experienced), and often without specific educational requirements.

💡 A word from Jobploy

TELUS International AI Korea is the Korean subsidiary of a global company that offers flexible remote work opportunities in AI data evaluation and analysis. Employees primarily perform tasks such as internet content evaluation, ad evaluation, and media search analysis, playing a crucial role in the advancement of AI technology. For foreign workers, language proficiency and meticulousness are important, and self-directed work performance is required due to the project-based nature of the work. While there was a past instance of violating personal information security measures, this highlights the importance of strengthening security across overall platform operations. Overall, this can be a good opportunity for those interested in the AI field and who prefer flexible working arrangements.